Employee Attitudes More Important Than Skills?

Question: “I have often heard it said that employee attitudes are more important than skills or experience when hiring new recruits. Is this true?”

In Technical Positions

For a highly technical position, skills and experience are paramount. If you need someone who has attained a high degree of skill in a narrow, specialised area, attitude may have to take second place.

If highly experienced applicants are scarce, but you absolutely have to have someone with their skills, you may have to live with some minor attitude quirks.

If the choice is between leaving the position vacant, or employing someone you have to manage more closely, you may be stuck with the latter.

For other positions, however, employee attitudes are certainly a major deciding factor.

What is Attitude?

It includes such things as:

• Interested in the job.

• Does not need constant supervision.

• Can think ahead of the game.

• Takes a positive view of things and wants to contribute.

Some of these things can be measured or estimated during the hiring process.

Gauging the Attitude of Candidates

To assess the employee attitudes of your candidates:

• Look at their previous performance record.

• Ask them questions about what they achieved and how they made it happen.

• Look in their resume for the results they achieved – ignore all the PR statements about how good they say they are.

A person with a good attitude has lots of ideas about their job. They are constantly seeking new ways to improve things.

Ask them how they improved their performance in the past. Good attitude people get a kick out of producing the results of their work. They will show a high degree of pride in what they created, or how they managed to improve their performance.

Ask Their Referees

• Did the candidate need constant supervision?

• How much time did their previous manager have to spend keeping the candidate focused on the job?

• Did the wheels fall off if they turned their backs?

Ask the candidate where they think the job they are applying for is heading.

This may be a tough question, as they have not yet started the job, but a person with a good attitude can think ahead. They can envisage the end results. If they can answer this one, you won’t need to keep redirecting their efforts to keep them on track.

Ask their previous managers how often the candidate came to them with problems they could not solve. If they were constantly baulked by minor barriers and only had negative things to say about their situation, their attitude is wrong.

Watch out for lots of excuses. A person with the right attitude looks at barriers as the fun part of the job and enjoys the challenge of overcoming them.

Not All is Lost

Even if you finish up with employees who have a “bad attitude”, there is still some hope. If you make the basic ideas of their function very clear to them and help to remove the barriers that impede them, their attitude will improve.

• Above all, if you make the results expected of them crystal clear, they will eventually get the message.

• Take time to spell it out so they really do see where their job fits into the overall scheme of things.

• And acknowledge them for their achievements.

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jQuery – Huge size of calendar widget

Most of you must be aware of jQuery - a Javascript framework. jQuery has an plugin for the UIs – jQueryUI. When you see the Demos on jQueryUI.com the calendar looks so elelgant and right sized. But when you download and use it into your project the size of the calendar is quite big. The reason being that the jQuery site modifies the base css for displaying controls on their site.

To fix the site of the calendar control change this:
.ui-widget { font-family: Lucida Grande, Lucida Sans, Arial, sans-serif; font-size: 1.1 em; }
to this:
.ui-widget { font-family: Lucida Grande, Lucida Sans, Arial, sans-serif; font-size: 0.8em; }

I hope this was helpful to you.

Happy Coding/Designing.

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How to evaluate a payroll service

Before making a decision about managed payroll services, there are several variables to consider.

Complexity of payroll

First, evaluate the complexity of your payroll system. If your employees work varying amounts of hours each week or if you pay employees who reside in multiple states, it may make sense to hire a payroll service that is current on differences in state tax regulations.

Additional services needed

It is also important to review the support services offered by payroll providers. Often they can also assist you with benefits management and human resource-related activities. These services (i.e. retirement plans) are often pooled so that small companies can get better deals than if they had purchased the services independently.

Best way to transmit data

Even if you outsource your payroll, you will still need to be involved in its processing. Before each payday, you will need to let the service know of any changes that will affect the upcoming payroll. These changes can include information such as number of hours worked for hourly employees, changes in tax status, new hires, or terminations.

Therefore, the relationship you develop with your payroll service to transmit information is critical. Will you transmit payroll data by phone, fax, modem, or email? What type of schedule should you set up to allow the proper time to issue checks? It is also extremely important to keep a paper trail of all this information to provide a backup for any calculations conducted by the payroll service.

Format of management reports

Be clear on what type of management reports will be issued regarding your payroll data. Make sure they are easy to read, and that you understand all of the calculations being processed. Don’t be afraid to offer suggestions that take into account how you work best, so the service can match your needs and keep your mind at ease.

The importance of references

Most important, interview the references of any payroll services company thoroughly. If you can, go on the recommendation of a colleague. The service needs to be ready and responsive to all of your questions and concerns, so be sure to ask other customers how they view the company’s responsiveness rate and accuracy when dealing with problems.

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Internet Explorer Turns 15

Microsoft’s web browser Internet Explorer was launched 15 years ago. While it had its ups and downs over the years – version 6 was plagued by countless security issues, which made it one of the most hated browsers around – it’s still the most popular browser in the world, with the last couple of versions improving dramatically on their troubled predecessor.

The first version of the browser, Internet Explorer 1, debuted on August 16, 1995. It was based on Mosaic, a web browser Microsoft had licensed from a company called Spyglass Inc. Starting with version 3.0, Microsoft started bundling Internet Explorer with Windows, increasing its market share dramatically and ultimately squeezing once dominant browser Netscape Navigator out of the market completely.

Internet Explorer’s market dominance started to wane with the rise of popularity of Firefox, a free, open source browser which was launched in 2004, largely as an answer to the problematic IE6. After a couple of years of (somewhat inexplicable) negligence, Microsoft started working hard on improving Internet Explorer again, with version 7 being a big improvement on IE6 when it comes to security and stability.

According to the latest data from Net Applications, Internet Explorer now has a combined market share of 60.74% and Firefox is at 23.75%, followed by Chrome, Safari, Opera and others.

Right now, Microsoft is preparing for the launch of the next chapter in Internet Explorer history: Internet Explorer 9. The first public beta of the new browser is scheduled to be launched at an event in San Francisco on September 15. With the competition being as strong as it is, IE is one of Microsoft’s most important products; we’re keen to find out what the Internet Explorer team has prepared for us this time.

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Human Resource Management Systems (HRMS)

Definition: Human Resource Management Systems (HRMS) provide a link between human resource management and information technology.

HRMS allow enterprises to automate many aspects of human resource management, with the dual benefits of reducing the workload of the HR department as well as increasing the efficiency of the department by standardising HR processes.

The field of human resources is one that is often overlooked in enterprise management. This situation is aided by the fact that an efficient Human Resources department should function without fanfare. For example, when a project team successfully launches a product on time and within budget it is hailed as a great success. When the HR department manages the administration of the enterprise successfully it can go virtually unnoticed – after all, the Human Resources department is simply expected to work, only attracting attention when there are problems.

The reality, however, is very different. The HR department plays a vital role in ensuring the smooth running of an enterprise – most importantly by tracking and analysing the timekeeping and work patterns of the workforce, allowing management better information on which to form strategies.

The importance of human resources has not gone unnoticed by the software industry. There is now a wide range of applications available to aid the HR department in their tasks, making possible the automation of certain tasks and aiding in the organisation of many others.

HRM software systems (from vendors such as Oracle and Ascentis) are broadly defined by the four basic responsibilities of the HR department, and as such typically contain standalone modules to address the needs of each responsibility:

Payroll Module: The payroll module greatly reduces the workload of the HR department by automating the payroll process, allowing HR to ensure that payroll functions are completed on time and without errors.

At its most basic level the payroll module is supported by the manual entry of timekeeping and attendance data from paper-based timesheets submitted by the workforce. More advanced systems track employee timekeeping through automatic systems, connected to either a ‘clocking in’ system or a tracker connected to the desktop computers of the employees.

Once attendance data is fed into the system, the payroll module automatically calculates payment amounts and various deductions such as income tax before generating paychecks and employee tax reports.

Time and Labour Management Module: The time and labour management module is designed to collate and analyse employee timekeeping information for the purposes of organisational cost accounting.

By sourcing data directly from the timekeeping devices and methods used to calculate payroll this module can provide management with valuable data regarding the use of labour resources within the enterprise.

Benefit Administration Module: The benefit administration module provides HR personnel with the capacity to monitor and manage employee participation in a range of benefit programs. These programs can range from programs related to the wellbeing of the workforce (such as health insurance and pension schemes) to profit making programs (such as stock option plans and profit sharing).

HR Management Module: The HR management module provides a range of HR solutions ranging from analyses of application data through to the basic demographic data of employees.

The management module allows HR personnel to effectively manage the Human Capital Pool (HCP) available within the enterprise, in that it keeps track of the training and development of the workforce and the skills and qualifications of each employee. Advanced HR management modules can also automate the process of application for positions by capturing application data and entering it to a relevant database.

Benefits of HRMS

While these modules each provide benefits to the HR department itself, the applications also aid the enterprise as a whole.
HRM systems convert human resources information into a digital format, allowing that information to be added to the knowledge management systems of the enterprise. The result of this is that HR data can be integrated into the larger Enterprise Resource Planning (ERP) systems of the enterprise.

In analysing enterprise wide resource usage this data can prove invaluable. Data related to the time usage of the workforce can enhance the decision making abilities of management, allowing the HR department to form an integral aspect of strategy formation for the enterprise as a whole.

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